WINASSIST.COM Terms and Conditions

1. General Terms

Welcome to winassist.com ("Website"). These Terms and Conditions ("Terms") govern your use of the Website and services provided by TRAFFCLOUD LTD ("Company," "we," "us," or "our"), registered at International House, King's Cross Road, London, England, WC1X 9LP, with registration number 15533601. By accessing or using our Website, you agree to comply with these Terms. If you do not agree, you must not use the Website.

1.1 Website Purpose

The Website is designed to provide users with information, reviews, and services related to online gaming, casinos, and betting platforms. The Website does not operate any gambling activities and is for informational purposes only.

1.2 User Responsibility

Users must ensure that they comply with the legal requirements of their respective jurisdictions before using any gambling-related services mentioned on our Website. We do not guarantee the legality of online gambling in your location and assume no responsibility for any actions you take based on the information provided.

1.3 Amendments to Terms

We reserve the right to modify these Terms at any time. Updates will be published on this page, and continued use of the Website signifies acceptance of any changes.

2. WinAssist Casino Complaints Service (WACCS)

Our Website offers a free mediation service for users experiencing disputes with online casinos. The following terms apply:

• Only registered users can file complaints.
• Complaints must be submitted with accurate and verifiable information.
• We act as an independent mediator but do not guarantee resolution in favor of either party.
• Casinos must respond within a reasonable timeframe.
• Complaints may be rejected if insufficient information is provided.
• We reserve the right to close cases if we determine that further mediation is unproductive.

3. Forum Rules

The winassist.com forum is a space for discussions related to online gaming. To maintain a respectful and constructive community, users must follow these rules:

• No offensive, abusive, or illegal content.
• No spam, advertisements, or promotional content unrelated to the discussion.
• No sharing of personal or sensitive information.
• Respect intellectual property rights.
• Moderators reserve the right to remove posts and suspend users who violate the rules.

4. Live Chat Rules

Users engaging in live chat discussions on winassist.com must adhere to the following guidelines:

• No offensive, racist, discriminatory, or hateful language.
• No advertising or promotion of unauthorized services.
• No excessive use of capitalization or special characters.
• No spamming or posting irrelevant content.
• Failure to comply with these rules may result in temporary or permanent bans from the chat service.

5. Limitation of Liability

• We provide information "as is" without warranties of any kind.
• We are not responsible for any financial losses, damages, or disputes arising from the use of third-party services mentioned on our Website.
• Users assume full responsibility for verifying the legitimacy of third-party services before engaging with them.

6. Intellectual Property Rights

All content on winassist.com, including text, images, logos, and other materials, is owned by or licensed to TRAFFCLOUD LTD. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

7. Privacy and Data Protection

Our Privacy Policy, available here, outlines how we collect, store, and process user data. By using our Website, you agree to the terms of our Privacy Policy.

8. Third-Party Links and Services

The Website may contain links to third-party websites. We do not control or endorse these third-party services and are not responsible for any transactions or interactions you may have with them.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

If you have any questions or concerns about these Terms, you may contact us at:

By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.